Job Description

Experience: 1 to 3 Years

Location: Thane

Department: Operations

Reporting To: Lead – Operations and Service

Employment Type: Full-time

Job Summary

We are looking for a proactive and detail-oriented MIS Coordinator with 1 to 3 years of experience to support the Operations team of our NBFC client with accurate reporting, data management, and professional presentations. The ideal candidate will have a strong working knowledge of Excel and PowerPoint and will be responsible for preparing regular MIS reports, operational dashboards, and high-quality presentations for senior management reviews.

Key Responsibilities:

• MIS Reporting & Dashboard Creation:

  • Collect, consolidate, and analyze operational data from various sources
  • Create and maintain daily, weekly, and monthly MIS reports
  • Build and update Excel dashboards to monitor key performance indicators (KPIs), SLAs, and process metrics
  • Ensure data accuracy and timely delivery of reports
     
• PowerPoint Presentations:
  • Design and prepare professional presentations for business reviews, management meetings, and operational updates
  • Translate complex data into charts, graphs, and visual summaries
  • Work closely with the reporting manager to structure and finalize decks for senior stakeholders
     
• Data Management & Analysis:
  • Maintain up-to-date data records and documentation
  • Perform basic data analysis to identify trends, gaps, or areas of improvement
  • Support process audits and quality checks with accurate and well-structured data
     
• Coordination & Support:
  • Coordinate with internal departments to gather necessary data and insights
  • Assist in process documentation and updating SOPs
  • Provide general administrative and reporting support to the Operations team

Required Skills & Qualifications:

• Graduate in any discipline (Commerce, Science, or IT background preferred)

• 1 to 3 years of experience in MIS/reporting roles within operations, admin, or back-office domains
• Strong MS Excel skills – including pivot tables, VLOOKUP, charts, and basic formulas
• Proficient in MS PowerPoint – able to create clean, professional, and data-driven presentations
• Good understanding of general operational workflows and data handling
• Strong attention to detail, time management, and communication skills