Job Description

Hands-on experience in handling VKYC day-to-day operations. Good knowledge of VKYC documentation and regulatory norms.

Roles & Responsibilities:

• Customer Video call handling: Perform customer identification and verification process through video calls, adhering & scrutinizing VKYC

• Maintain accurate records: Maintain accurate records of customer interactions and verification proces
• Perform back-office operations

Job Specific Skills:

Applicants should have –

• Previous experience in Digital Payments/Financial Services/Banking is required
• Good verbal and written communication skills: Ability to interact effectively with customers through video calls.
• Understanding of KYC and AML regulations.
• Microsoft Office prowess/Excel
• Basic knowledge of document verification
• Ability to work independently in shifts and desire to learn
• Self-motivated and a strong team player.

Education Qualification:

• Minimum Graduate from a recognized university